We offer Monthly and Annual Memberships. If you choose a Monthly Membership, your renewal payment will be billed on the same day the following month after your initial payment. If that day does not exist, you will be billed on the first available day. For example, if your original payment was on May 31st, your next monthly renewal payment would be on June 30th. If you purchase an Annual Membership, your renewal payment will be charged on the same day the following year.
For the protection of your financial information, we only accept online purchases through the secure payment system. We’re unable to accept cash or any payment information via email.
You can pay on PrimaryLearning.Org with any Visa, MasterCard, American Express, and Discover cards. You can find more information or purchase here. All of our prices are listed in USD.
We do not currently accept PayPal payments on our website. We offer a monthly or annual payment option for our Premium membership with any Visa, MasterCard, American Express, and Discover cards. All prices are in USD.
If you purchased a Premium Membership through the Apple App Store or the Google Play Store, please get in touch with the Apple App Store or the Google Play Store directly to view the status of your subscription or to make any changes, including cancellation.
You can easily view and print a copy of your receipt by logging in to your account and accessing your Manage Subscription page. Click View Transactions and select one transaction to see the receipt.
If you have a coupon code that you are trying to use for your purchase and are receiving an error message, or no discount is applied at checkout, please double-check to be sure the coupon code hasn’t expired.
Additionally, please be sure you are applying the correct code for the correct membership plan.
All of our prices are listed in USD. You are responsible for all costs of currency conversion relating to your transactions. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees).
If you have lost access to your Premium Membership benefits, it is possible that your auto-renewal payment did not process. This can happen for several reasons, including an expired card or the credit card’s limit is reached.
Because some financial institutions charge customers for failed payments, we stop trying to charge cards after a few failed attempts. This will cause the Premium Membership to terminate and revert to a Free Membership and you can reactivate your Premium Membership anytime(your locked promotion will be saved).
Suppose you’d like to return to being a Premium member (and we hope you do!); simply login to your existing account with your email address and password and click on Try Premium. Then select the plan you prefer and follow the steps to complete the purchase process.
You can update your credit card information by logging in to your PrimaryLearning.Org account and editing settings.
SECTION 2 – REFUNDS AND RETURNS
Due to the digital nature of the service and resources, all sales are final, and no refunds are available. Your credit card will be automatically charged for each renewal until you cancel. You may cancel at any time by visiting the Manage Subscription page and adjusting your settings. Cancellation will prevent future charges, but no refunds will be provided.